1. Order Processing Time

Orders are processed within 1-2 business days.

Orders are not processed on weekends and holidays.

If a product is out of stock or delayed for any reason, the customer will be notified.

2. Shipping Charges

Standard and express shipping charges will be calculated at checkout.

Free shipping may be available for orders over $100 (if you choose to offer it).

3. Order Tracking

Once shipped, a tracking number will be provided.

Tracking details can be checked via email or the “Track Order” section on the website.

4. Lost, Delayed, or Damaged Shipments

If an order is delayed for more than 7 days, customers should contact support.

For lost or damaged shipments, a claim can be filed by contacting hardcoreShoppe@gmail.com.

5. International Shipping

We offer international shipping to limited countries.

Customs fees and duties are the customer’s responsibility.

6. Returns & Refunds

Our Return Policy applies in addition to the shipping policy.

Refunds are only given in cases of damaged or incorrect product delivery.